The Cost of Borrowed Thinking
We wanted differentiation. Instead, we manufactured sameness.
There is a quiet epidemic spreading through boardrooms. It doesn’t appear on financial statements or customer satisfaction reports. It isn’t measured in quarterly earnings or market share. Yet it may be one of the greatest threats to long-term competitiveness: organizations are slowly forgetting how to think for themselves.
Not because they lack intelligence or talent, but because they’ve become conditioned to look sideways before looking inward. Somewhere along the way, benchmarking stopped being a strategic exercise and became a way of thinking. It became the default.
Even though every leadership team wants differentiation, every leadership team begins by asking the same question: What are our competitors doing? It seems harmless enough. Responsible, even. Understanding the market is an essential part of strategy. But there is a moment when observation turns into imitation, and it happens far more often than we’d like to admit.
The pattern is remarkably predictable. A competitor launches a campaign and someone forwards the article: Have you seen this? A new visual identity appears: Should we be moving in that direction? An AI tool gains traction: Why aren’t we doing this? Within hours, organizations begin rearranging priorities around someone else’s decisions, and rarely does anyone ask the opposite question: Should we deliberately avoid this?
This instinct is well documented. Researchers have studied competitive imitation for decades, finding that organizations copy rivals not simply because an idea is good, but because imitation can reduce uncertainty,
economize on information costs, and help preserve competitive parity. In uncertain environments, the actions of other firms become signals: evidence that a particular decision may be legitimate, defensible or worth following. [1]
Which makes sense. Imitation has become one of the safest corporate reflexes
Not because it’s necessarily strategically sound, but because nobody gets blamed for doing what everyone else is already doing. Borrowed thinking offers something every large organization craves: protection. Protection from criticism, uncertainty and making the wrong decision. Ironically, it often protects companies from making the right one too.
The consequences extend far beyond strategy. They shape the personality of entire markets.
Walk through any airport bookstore. Scroll through LinkedIn. Browse the websites of consulting firms, technology companies, luxury brands or financial institutions. Without the logo in the corner, how many could you confidently identify?
Everyone promises transformation. Everyone is human-centered. Everyone empowers. Everyone innovates. Everyone is redefining the future. Visual identities become cleaner. Tones of voice become friendlier. Offices begin to resemble one another. Presentations follow the same rhythm. Mission statements become increasingly interchangeable.
We have become exceptionally good at manufacturing uniqueness at scale. The result isn't bad branding. It's personality dilution.
I was surprisingly optimistic about branding in the age of AI. I thought it would democratize creativity, giving smaller businesses access to ideas they could never have afforded before. I also thought it would raise the bar for everyone working in strategy and creativity. Instead, it seems to be democratizing sameness.
There is already evidence of this paradox. Research published in Nature Human Behaviour found that using ChatGPT in brainstorming can improve the creativity of individual ideas while reducing the diversity of the ideas produced collectively. Better individual ideas, in other words, do not necessarily mean more different ideas. More recent work in Nature Reviews Psychology has warned of the same broader phenomenon: AI-driven homogenization, in which generative systems can reshape the population-level distribution of ideas and potentially reduce collective cognitive diversity. [2][3]
That's what makes the current moment so interesting. AI isn't inherently uncreative.
Quite the opposite. The technology can expand what an individual is capable of producing. But when millions of us consult systems trained on overlapping bodies of knowledge, prompted in similar ways and optimized toward plausible responses, access to more creativity can coexist with greater collective sameness.
Rather than automatically unlocking originality, AI can accelerate the circulation of the same references, aesthetics, language and ideas. We didn’t automate creativity. We automated familiarity. The result is an industry that feels louder than ever and, somehow, less courageous.
We are living through an era of vanilla brands: beautifully designed, perfectly researched, professionally executed and emotionally interchangeable. The irony is difficult to ignore. In an age obsessed with differentiation, organizations have never seemed more alike. But this isn’t simply a branding problem. It’s a thinking problem.
The more we benchmark within our own industries, the smaller our imagination becomes. We begin to inherit the assumptions of our competitors without ever questioning whether those assumptions are still true. And because everyone is looking at everyone else, categories gradually develop their own visual languages, vocabularies, conventions and ideas about what “good” is supposed to look like.
Originality rarely comes from perfect imitation. More often, it comes from collision: from unexpected connections, from borrowing ideas across disciplines instead of across competitors. Architecture changes retail. Hospitality influences healthcare. Fashion reshapes technology.
Entertainment changes sport. Ideas developed to solve one kind of problem migrate somewhere else and solve another. Progress often arrives wearing someone else’s uniform.
Looking outward, then, isn't the problem. Looking too close to home is.
Benchmarking should remain what it was always meant to be: a source of context, not a source of direction. Competitors can tell you where the market is, but they cannot tell you where you should go. That question belongs somewhere else – in your own ambitions, convictions and perspective.
The organizations we admire didn’t become remarkable because they benchmarked more effectively than everyone else. They became remarkable because they noticed something others overlooked, questioned assumptions others accepted or connected ideas that previously had nothing to do with one another. They chose a different lens before they chose a different strategy.
Which brings us to a more uncomfortable question. If organizations have access to more information, more inspiration and more creative tools than at any point in history, why is genuinely original thinking becoming so difficult to find?
Perhaps because the real barrier isn’t imagination. It’s what happens to an original idea once it enters an organization.
There is a revealing contradiction in how people respond to creativity. Research into what psychologists Jennifer Mueller, Shimul Melwani and Jack Goncalo call the “bias against creativity” found that people can explicitly say they value creative ideas while implicitly rejecting them when uncertainty increases. The bias can even interfere with their ability to recognize a creative idea. Novelty, by definition, introduces uncertainty; the very quality that makes an idea original can also make it harder to accept. [4]
You can see how easily that dynamic translates into organizational life.
A familiar idea arrives with protection already built in. Someone else has tried it. A competitor has validated it. There is a case study, a benchmark, a precedent. If it fails, there is always an explanation: it was the accepted thing to do.
An original idea arrives without that protection. By definition, there is less evidence for it. Fewer precedents. No competitor to point to. Someone has to believe in it before the organization can prove it.
That makes original thinking politically expensive. Not political in the partisan sense, but organizationally political.
Original ideas require someone to defend them. And before an unfamiliar idea has the opportunity to become a good one, it often has to survive an expanding series of perfectly reasonable questions. Has someone done this before? Will leadership approve it? Could it fail? Could it attract criticism? Could someone misunderstand it? Is there a safer version?
Responsible organizations should ask these questions. The problem begins when they become the first questions instead of the last.
When an organization starts by eliminating everything that could go wrong rather than exploring what could be interesting, useful or distinctive, creativity slowly becomes an exercise in pre-emptive risk management. The idea gets safer. Then safer again. Another stakeholder contributes.
Another concern is addressed. Another round of approval removes another source of discomfort. Eventually, the organization arrives at something perfectly defensible that nobody particularly wanted in the first place.
This is how sameness is manufactured: not through a lack of creativity, but through the gradual removal of everything that made an idea unusual.
Culture offers plenty of reminders of what happens when that instinct is resisted. Punk rock wasn’t designed to be universally approved. Vivienne Westwood didn’t build her influence by making fashion more comfortable. Films such as A Clockwork Orange or Pulp Fiction didn’t become cultural landmarks because they optimized for consensus. Some of advertising’s most memorable work, from Benetton’s provocative campaigns to Apple’s Think Different, challenged conventions long before it became material for case studies.
The lesson isn’t that organizations should be deliberately provocative, offensive or reckless. Nor is responsibility the enemy of creativity. It’s that memorable ideas rarely begin with consensus. They begin with conviction, and conviction inevitably contains an element of risk.
Every responsible organization needs boundaries. But there is a meaningful difference between applying judgment to an idea and designing an idea around the avoidance of judgment. When avoiding criticism becomes more important than provoking thought, originality doesn’t disappear in one dramatic decision. It disappears through a hundred perfectly reasonable ones: a safer word, a more familiar reference, another competitor example, another stakeholder, another round of approval.
Until eventually, the thing that made the idea worth pursuing is the very thing that has been removed.
That’s the real cost of borrowed thinking.
Organizations don’t copy because they’re incapable of imagining something different. They copy because familiarity is easier to justify than originality. And the more sophisticated our tools for finding, analyzing and reproducing what already exists become, the easier that choice becomes.
That may be the contradiction at the center of modern business. We have more tools for creativity than ever before. More data. More references. More technology. More access to ideas from everywhere. But access to more ideas doesn’t necessarily make us more original. Sometimes it simply gives us more things to copy.
The greatest competitive advantage has never been knowing what everyone else is doing. It is seeing what everyone else cannot — and having the courage to act on it.
The greatest constraint isn’t imagination. It’s permission.
Research Notes & References
Working master document. References are included for verification and pitching support; a publication may prefer hyperlinks or its own house citation style rather than numbered references in the final article.
1. Competitive imitation
Lieberman, Marvin B., and Shigeru Asaba. “Why Do Firms Imitate Each Other?” Academy of Management Review 31, no. 2 (2006): 366-385. The paper organizes imitation theories into information-based motives (following firms perceived to have superior information) and rivalry-based motives (maintaining competitive parity or limiting rivalry).
https://www.anderson.ucla.edu/faculty/marvin.lieberman/publications/ImitationSurveyPaperFinal.pdf
2. ChatGPT and idea diversity
Meincke, Lennart, Gideon Nave, and Christian Terwiesch. “ChatGPT decreases idea diversity in brainstorming.” Nature Human Behaviour 9 (2025): 1107-1109. The authors report a trade-off in which reliance on ChatGPT can enhance individual ideas’ creativity while reducing diversity across the pool of ideas.
https://www.nature.com/articles/s41562-025-02173-x
3. AI-driven homogenization
Yan, Wen-Jing, et al. “Metacognition can mitigate AI-driven homogenization of ideas.” Nature Reviews Psychology (2026). The authors argue that generative AI can reshape the population-level distribution of ideas and potentially reduce collective cognitive diversity, creativity and long-term innovation.
https://www.nature.com/articles/s44159-026-00587-6
4. Bias against creativity
Mueller, Jennifer S., Shimul Melwani, and Jack A. Goncalo. “The Bias Against Creativity: Why People Desire but Reject Creative Ideas.” Psychological Science 23, no. 1 (2012): 13-17. Across two experiments, uncertainty activated a negative implicit bias against creativity and interfered with participants’ ability to recognize a creative idea.
https://www.psychologicalscience.org/journals/psychological-science/0956797611421018/
Editorial note
The research is deliberately light in the body of the essay. Its role is to substantiate the three mechanisms at the center of the argument — competitive imitation, AI-assisted homogenization, and resistance to novelty under uncertainty — without turning the piece into an academic paper. The remaining claims are presented as the author’s analysis and interpretation.